![]() There is a TON of great information in here, that has made me rethink how I engage in difficult conversations. Great info needs a cast, PDF and a website update ![]() With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. Whether they take place at work or at home, crucial conversations have a profound impact on your career, your happiness, and your future. When stakes are high and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences handle the conversation poorly and suffer the consequences or apply the lessons and strategies of Crucial Conversations and improve relationships and results. You'll learn how to: respond when someone initiates a crucial conversation with you identify and address the lag time between identifying a problem and discussing it and communicate more effectively across digital mediums. This new edition addresses issues that have arisen in recent years. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. We place a lens on the human side of work-life.The book that revolutionized business communications has been updated for today's workplace. Permission to Feel by Professor Mark Brackett and the "How We Feel" App Life Beyond The NumbersĪre you curious about having a more fulfilling work-life? Do you believe in putting people first and in purpose not profit at any cost? If so, this podcast is for you. Quiet: The Power of Introverts in a World That Can't Stop Talking" by Susan Cain He helps leaders and leadership teams learn how to become "people whisperers", and by doing so, increase their ability to make their organization THE choice for "A List Talent" and inspire the best in their people.ĭon't Bite the Hook: Finding Freedom from Anger, Resentment, and Other Destructive Emotions by Pema ChodronĪpproaching Difficult Conversations, the Polyvagal Way | Psychology Today by David Lee We also explore strategies for emotional self-regulation, the significance of silence and the impact of body language and non-verbal cues.ĭavid Lee is a coach, consultant, workshop facilitator, keynote speaker, and author, who loves creating a win/win/win relationship between people and the organizations they work for. We both share stories and insights on addressing difficult topics, separating the behaviour from the person, creating cues of safety and a psychologically safe environment for open and honest communication. ![]() In this episode David Lee is asking the questions - well it is more of a riff about constructive conversations, creative, courageous conversations, psychological safety, etc. "Difficult conversations by definition are difficult, but the relationship, just like in anything in life between skill level and how much courage it takes, the more skill, the less courage you have to summons." David Lee This is now the correct version of episode 148 **Please note that the episode that went out on Oct 14th was a repeat of episode 102.
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